Dear Galaxus team
Has something gone wrong with the price?
I ordered the Philips SonicareDiamond Clean 9900 Prestige and 4 additional brush heads separately this week. I received the same scope of delivery, but it only cost CHF 248. Compared to this combined offer, I paid almost half less.

Is this a mistake or is it a different product?

Question

Dear Galaxus team
Has something gone wrong with the price?
I ordered the Philips SonicareDiamond Clean 9900 Prestige and 4 additional brush heads separately this week. I received the same scope of delivery, but it only cost CHF 248. Compared to this combined offer, I paid almost half less.

Is this a mistake or is it a different product?

Answer

The problem with this set is that we only have one source of supply, which has different conditions. As a result, this offer is actually more expensive than the individual components.
However, we are in talks and hope to be able to offer more attractive conditions soon.

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