Dear Digitec/Galaxus Team

Due to the price reductions I have cancelled and reordered twice in the last 12 hours. It would be cool to have such a function automatically ... or in case of pre-orders, to only charge the price valid at the time of release.

I pre-ordered for 1500 CHF and now it's almost 250 CHF cheaper. That's a lot of money for a family!

The order also now says: Pick up at a branch, even though I chose shipping. What applies now?

Question

Dear Digitec/Galaxus Team

Due to the price reductions I have cancelled and reordered twice in the last 12 hours. It would be cool to have such a function automatically ... or in case of pre-orders, to only charge the price valid at the time of release.

I pre-ordered for 1500 CHF and now it's almost 250 CHF cheaper. That's a lot of money for a family!

The order also now says: Pick up at a branch, even though I chose shipping. What applies now?

Accepted Answer

I was about to ask the same question. Were you able to cancel and reorder at a lower price?

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