Could it be that they (WD) have switched off the server and nothing works anymore? I bought this in January and today my photos/app can't access it!!! It keeps trying to log me back in and I can't access it. Already tried USB and it doesn't even recognise the device. Anyone else have the same problem?

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Accepted Answer

Hello
I have the same problem 🙈

Answer

There is a WD Community and WD make this statement about the problem in question:

WD Community,

Western Digital is currently experiencing a service outage impacting the following products: My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, SanDisk Ixpand Wireless Charger.
We are working to restore service. We apologize for any inconvenience. Service Status and updated notifications can be monitored at http://status.mycloud.com

Answer

https://www.heise.de/news/My-Cloud-Zugriff-auf-lokale-Daten-trotz-Dienstausfall-bei-Western-Digital-8927131.html

Answer

Perhaps because of this

https://www.heise.de/news/Western-Digital-meldet-Netzwerk-Sicherheitsvorfall-8515140.html

https://status.mycloud.com/

Answer

I have the same problem

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