According to the link https://www.sony.ch/cashback/de/soundbar/landing the Sony Theatre Quad System STAND TODAY 9.9.2024 is eligible for a cashback of 350.- if purchased by the end of September. Why is this not (or no longer) advertised on the digitec site? Even if you go to the Sony Switzerland page (without this special link), you are pretty lost regarding cashback and hardly find any useful information (there the system is still described as coming and has a pre-order click that does not work.... If you enter your email address, as provided there, you will not receive a reply (for weeks). If you as a consumer have the feeling that you are being 'overtaxed' in terms of marketing with such expensive products (on purpose or incompetence?), I find this suboptimal. For example, I am on the verge of focussing my purchasing decisions partly or completely on other brands.... (and I'm certainly not alone...). HISENSE will soon launch the Theatre Quad - Killer 'HT Saturn'.... just saying...
SonyEuropeBV
7 months ago
Hi,

We're sorry that you're having difficulties with the promotion page.
In this case, we recommend that you contact us directly so that we can process the case further.

Sony Europe
Luca Frighetto
7 months ago
Thank you for pointing this out, I will pass on the incorrect information to the relevant department. Regarding the cashback campaign itself, you should contact Sony directly, any cashback campaigns are not started by us, but by the manufacturer itself. They will certainly appreciate your feedback.😊

Question

According to the link https://www.sony.ch/cashback/de/soundbar/landing the Sony Theatre Quad System STAND TODAY 9.9.2024 is eligible for a cashback of 350.- if purchased by the end of September. Why is this not (or no longer) advertised on the digitec site? Even if you go to the Sony Switzerland page (without this special link), you are pretty lost regarding cashback and hardly find any useful information (there the system is still described as coming and has a pre-order click that does not work.... If you enter your email address, as provided there, you will not receive a reply (for weeks). If you as a consumer have the feeling that you are being 'overtaxed' in terms of marketing with such expensive products (on purpose or incompetence?), I find this suboptimal. For example, I am on the verge of focussing my purchasing decisions partly or completely on other brands.... (and I'm certainly not alone...). HISENSE will soon launch the Theatre Quad - Killer 'HT Saturn'.... just saying...

7 months ago

Hi,

We're sorry that you're having difficulties with the promotion page.
In this case, we recommend that you contact us directly so that we can process the case further.

Sony Europe

Luca Frighetto

7 months ago

Thank you for pointing this out, I will pass on the incorrect information to the relevant department. Regarding the cashback campaign itself, you should contact Sony directly, any cashback campaigns are not started by us, but by the manufacturer itself. They will certainly appreciate your feedback.😊

Answer

Hi,

We're sorry that you're having difficulties with the promotion page.
In this case, we recommend that you contact us directly so that we can process the case further.

Sony Europe

Answer

Thank you for pointing this out, I will pass on the incorrect information to the relevant department. Regarding the cashback campaign itself, you should contact Sony directly, any cashback campaigns are not started by us, but by the manufacturer itself. They will certainly appreciate your feedback.😊

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