TP-Link Tapo C500 3-Pack

1920 x 1080 Pixels
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Test reports1 test
Delivered between Thu, 16.4. and Wed, 22.4.
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Product details

With a TP-Link Tapo C500 surveillance camera, you can keep an eye on your surroundings in 360 degrees through the app. The Full HD camera rotates horizontally 360 degrees and automatically follows movements, ensuring that you always have an unwanted guest in view. Set a customizable alarm to startle intruders. You can also communicate with visitors through the app. Thanks to night vision, you will have a clear image even in the dark. Images are stored on an SD card, which you can review in the app. The SD card is not included. For a fixed monthly fee, you can also store images in the cloud. You connect this camera to a power outlet. The camera features a privacy function that physically blocks the lens.

Key specifications

Network camera type
Outdoor surveillance camera
Lens type
Prime lens
Advanced functions
Microphone, Motion sensor, Night vision function, Speakers, Two-way audio
Type of memory
Cloud, Memory card
Network interface
Wi-Fi
Smart home ecosystem
Amazon Alexa, Google Assistant
Power supply
Electrical connection

General information

Item number
42501771
Manufacturer
TP-Link
Category
Network camera
Release date
26.1.2024

Colour

Colour
Black
Exact colour description
Black

Camera properties

Network camera type
Outdoor surveillance camera
Set size
Camera set
Camera design
PTZ camera
Camera resolution
2 Mpx
Max. picture resolution
1920 x 1080 Pixels
Lens type
Prime lens
Advanced functions
Microphone, Motion sensor, Night vision function, Speakers, Two-way audio
Remote access
App

Data storage properties

Memory card type
microSD
Type of memory
Cloud, Memory card

Network

Network interface
Wi-Fi

Smart home features

Smart home
Compatible
Smart home ecosystem
Amazon Alexa, Google Assistant

Application range

Application range
Home use

Power supply

Power supply
Electrical connection

Voluntary climate contribution

CO₂ emissions
243.16 kg
Climate contribution
CHF 5.78

Scope of delivery

Number of cameras
3x
Scope of delivery
Mounting accessories

Package dimensions

Length
44.20 cm
Width
23.20 cm
Height
16.70 cm
Weight
2.12 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Network camera» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 11.Kuus.
    1 %
  • 11.Ring
    1 %
  • 11.TP-Link
    1 %
  • 14.Aqara
    1.2 %
  • 14.Hikvision
    1.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Javiscam
    0 days
  • 1.Kuus.
    0 days
  • 1.TP-Link
    0 days
  • 1.Xiaomi
    0 days
  • 8.Enabot
    1 day

Return rate

How often is a product of this brand in the «Network camera» category returned?

Source: Digitec Galaxus
  • 4.Ubiquiti
    2.3 %
  • 6.CEE
    2.4 %
  • 6.TP-Link
    2.4 %
  • 6.Xiaomi
    2.4 %
  • 9.PetTec
    2.5 %
Source: Digitec Galaxus

Translation: machine translated
Without ratingNo rating
PCgo + PC MagazinSingle testReleaseMay 2024
  • PositiveSophisticated pan/tilt motorisation
  • Positivewide range of functions
  • PositiveWide range of mounting variants
  • PositivePersonal recognition even without a plan
  • Negative2.4 GHz WLAN only, Full HD optics only
  • NegativeUser account constraint

The TP-Link Tapo C500 outdoor IP camera does not claim to be high-end, but offers a lot of performance for the money. However, nothing works without a TP-Link user account.

This test report belongs to a different type: Tapo C500 FHD 360° outdoor camera MicroSD (1920 x 1080 Pixels)