Schneider Electric PorterVideoSetWEsilver/white

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Product details

Video door phone with porter module door station in a complete package for a two-family house.

Key specifications

Doorbell type
Bell system set
mounting style
Finery
Doorbell features
Automatic door opener, Integrated camera, Integrated loudspeaker, Integrated microphone, Live streaming
Power supply
Electrical connection

General information

Item number
12913979
Manufacturer
Schneider Electric
Category
Doorbells + Door intercom system
Manufacturer no.
3857208
Release date
14.3.2020

Colour

Colour
Silver
Exact colour description
Silver

Material

Material group
Plastic
Material
Steel

Doorbell properties

Doorbell type
Bell system set
mounting style
Finery
Viewing angle (H)
150°
Number of residential units
2x
Doorbell features
Automatic door opener, Integrated camera, Integrated loudspeaker, Integrated microphone, Live streaming
Screen size (cm)
8.89 cm

Smart home features

Smart home
Not compatible
Requires Smart Home Hub
No

Power supply

Power supply
Electrical connection

Origin

Country of origin
Germany

Sustainability

Manufacturer commitment
RE100, SBTi

Voluntary climate contribution

CO₂ emissions
137.3 kg
Climate contribution
CHF 3.28

Scope of delivery

Scope of delivery
2 colour hands-free video units RGE1787770, Camera module colour mechanically adjustable 18789xx (total detection range 150 degrees), Colour silver/white, Door intercom module 18759xx, Power supply unit 1757301, Push-button module with 2 bell buttons and name plates (illuminated) 18752xx, Surface-mounted frame, 3-gang 18833xx, Video power supply unit RGE1648102, White

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Doorbells + Door intercom system» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 12.Heidemann
    1.1 %
  • 12.Ring
    1.1 %
  • 14.Schneider Electric
    1.2 %
  • 15.eufy
    1.3 %
  • 16.Bticino
    1.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Schneider Electric
    Not enough data
  • 1.Avantek
    0 days
  • 1.Byron
    0 days
  • 1.Emos
    0 days
  • 1.Heidemann
    0 days

Return rate

How often is a product of this brand in the «Doorbells + Door intercom system» category returned?

Source: Digitec Galaxus
  • 26.Hikvision
    12.4 %
  • 27.Feller
    13 %
  • 28.Schneider Electric
    13.1 %
  • 29.TCS
    15 %
  • 30.Siedle
    30.1 %
Source: Digitec Galaxus