Lancom Systems LANCOM LANcare Direct Adv. 24/7 - L (5 years) Email Vers.

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Delivered between Thu, 26.6. and Wed, 2.7.
More than 10 items in stock at supplier

Product details

The LANCOM LANcare Direct Advanced 24/7 - L (5 years) is a comprehensive service specifically designed to support LANCOM network components. This service offers 24/7 availability to ensure that businesses can access professional support at any time. With a focus on maximum network availability and business continuity, this service enables a rapid response to critical operational disruptions. Registered devices benefit from direct access to network experts who respond to issues within 30 minutes. Additionally, regular security updates are provided to protect the IT infrastructure from cyber risks. Another key advantage is the advance replacement service, which guarantees a quick replacement of the device the next business day in the event of hardware failure, thereby minimizing downtime.

  • 24/7 phone support for quick problem resolution
  • Fast advance replacement of the device the next business day
  • Regular security updates to mitigate risks
  • Professional support from network experts within 30 minutes.

Key specifications

Item number
36860970

General information

Manufacturer
Lancom Systems
Category
Routers
Manufacturer no.
10784
Release date
30.6.2023

Colour

Colour
Transparent
Exact colour description
No color

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
7 - L (5 years) Email dispatch, LANCOM LANcare Direct Advanced 24

30-day right of return
36 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Routers» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 2.iNET
    0.3 %
  • 4.Linksys
    0.4 %
  • 5.Lancom Systems
    0.5 %
  • 6.Cudy
    0.6 %
  • 6.Ubiquiti
    0.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Lancom Systems
    Not enough data
  • 1.Strong
    0 days
  • 2.Huawei
    1 day
  • 2.TP-Link
    1 day
  • 4.D-Link
    2 days

Return rate

How often is a product of this brand in the «Routers» category returned?

Source: Digitec Galaxus
  • 20.Google
    7 %
  • 22.Draytek
    7.5 %
  • 23.Lancom Systems
    8 %
  • 24.Acer
    8.1 %
  • 24.AVM
    8.1 %
Source: Digitec Galaxus