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Returns and warranty
Please use our simplified returns and warranty process to return a product or register a warranty case.
Returns and warranty
Please use our simplified warranty process to view the warranty period as well as any warranty extensions you may have purchased. This will ensure that your return or warranty case is processed quickly and effectively.
The warranty is extended at the same conditions as the manufacturer warranty.
to 3 years
CHF 34.–
to 5 years
CHF 37.40
Warranty upgrade to On-Site
The device is checked on-site by an authorised service specialist and, where possible, refurbished to its original working order. In the event that it cannot be repaired, it is sent to the service centre. Furthermore, a replacement is provided for all TVs.
to 2 years
CHF 30.10
to 3 years
CHF 67.90
*
to 5 years
CHF 84.60
*
* incl. Extension of the warranty
The warranty will be extended for the respective period of time
more than 10 item(s) ready for delivery from our warehouse
Expected delivery date: the day after tomorrow 26.09.2017 if ordered by tomorrow 17:00.
Collection
Basel
Ready for collection approx tomorrow at 13:10 if ordered by tomorrow 07:20
> 10 item(s) at our central warehouse
Bern
Ready for collection approx tomorrow at 12:45 if ordered by tomorrow 05:45
> 10 item(s) at our central warehouse
Dietikon
Ready for collection approx tomorrow at 14:30 if ordered by tomorrow 08:45
> 10 item(s) at our central warehouse
Geneva
Ready for collection approx tomorrow at 13:30 if ordered by tomorrow 03:45
> 10 item(s) at our central warehouse
Kriens
Ready for collection approx tomorrow at 11:20 if ordered by tomorrow 06:45
> 10 item(s) at our central warehouse
Lausanne
Ready for collection approx tomorrow at 15:40 if ordered by tomorrow 05:45
> 10 item(s) at our central warehouse
St Gallen
Ready for collection approx tomorrow at 15:30 if ordered by tomorrow 08:10
> 10 item(s) at our central warehouse
Winterthur
Ready for collection approx tomorrow at 13:30 if ordered by tomorrow 08:10
> 10 item(s) at our central warehouse
Wohlen
Ready for collection approx tomorrow at 11:00 if ordered by tomorrow 08:00
> 10 item(s) at our central warehouse
Zurich
Ready for collection approx tomorrow at 12:30 if ordered by tomorrow 05:55
> 10 item(s) at our central warehouse
PickMup
more than 10 item(s) ready for delivery from our warehouse
Expected delivery date: the day after tomorrow 26.09.2017 if ordered by tomorrow 17:00.
What is PickMup?
If ordered immediately. Information subject to change.
