HPE Pointnext Tech Care Essential Service - Technical Support

Ratings
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Product details

HPE Pointnext redefines support with a customer-centric, global technology service experience. This not only accelerates problem resolution time but also enhances access to the necessary resources and expertise.

Key specifications

Item number
31975660

General information

Manufacturer
HPE
Category
Routers
Manufacturer no.
HW7B6E
Release date
24.10.2022

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Routers» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • HPE
    Not enough data
  • 1.Manhattan
    0 %
  • 2.Allnet
    0.3 %
  • 2.iNET
    0.3 %
  • 4.Linksys
    0.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • HPE
    Not enough data
  • 1.Strong
    0 days
  • 2.Huawei
    1 day
  • 2.TP-Link
    1 day
  • 4.D-Link
    2 days

Return rate

How often is a product of this brand in the «Routers» category returned?

Source: Digitec Galaxus
  • HPE
    Not enough data
  • 1.Manhattan
    1 %
  • 2.Rebel
    1.3 %
  • 3.Teltonika
    1.7 %
  • 4.iNET
    1.8 %
Source: Digitec Galaxus