HP Electronic Care Pack Pick-Up & Return Service

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Product details

The HP Inc. Electronic Care Pack Pick-Up & Return Service is a comprehensive service extension specifically designed for a variety of HP and Compaq monitors. This service provides reliable support over a period of three years and includes both labor and replacement parts. The pick-up and return of the device is convenient, allowing users to avoid worries about transportation. With a response time of the next business day and availability of nine hours a day, five days a week, this service ensures a quick and efficient solution for technical issues. The Care Pack is ideal for businesses and individuals who value the smooth operation of their devices and want to be quickly operational again in the event of a failure.

  • Comprehensive service extension for HP and Compaq monitors
  • Convenient pick-up & return service for easy handling
  • Next business day response time for fast support
  • Availability of 9 hours a day, 5 days a week.

Key specifications

Item number
31851935

General information

Manufacturer
HP
Category
TV accessories
Manufacturer no.
UC758E
Release date
13.10.2022
External links
Manufacturer's site (de)

Sustainability

Manufacturer commitment
RE100, SBTi

Voluntary climate contribution

Manufacturer compensation
According to RE100, the manufacturer HP fully compensates for its energy consumption, leading to a reduction in emissions.
CO₂-Emission
Climate contribution

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «TV accessories» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • HP
    Not enough data
  • 1.Hama
    0 %
  • 1.Techly
    0 %
  • 3.Samsung
    0.7 %
  • Marmitek
    Not enough data

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • HP
    Not enough data
  • 1.Samsung
    0 days
  • Hama
    Not enough data
  • Marmitek
    Not enough data
  • Techly
    Not enough data

Return rate

How often is a product of this brand in the «TV accessories» category returned?

Source: Digitec Galaxus
  • HP
    Not enough data
  • 1.Hama
    1.2 %
  • 2.Marmitek
    2.6 %
  • 3.Techly
    6.5 %
  • 4.Samsung
    10.5 %
Source: Digitec Galaxus