Product details
Retain Your Hard Drive (DMR – Defective Media Retention): In the event of damage to the hard drive, the customer can keep the sensitive data.
The control over defective storage media remains with the customer. An authorized HP technician will perform a diagnostic check on the hard drive and may provide a replacement part. The old defective hard drive stays with the customer to ensure data security. This service is also offered as an on-site service on the next business day. The service covers the costs for remote support, labor, a replacement hard drive, and the retention of the defective hard drive component by the customer.
Device type | Notebook warranty extension |
Expansion period | 36 months |
Service type | On-site |
Warranty extension add-on | Media retention |
Documents | |
Item number | 2472217 |
Manufacturer | HP |
Category | Warranty extension (download) |
Manufacturer no. | UE335E |
Release date | 28.2.2013 |
Product processing type | E-services |
Device type | Notebook warranty extension |
Expansion period | 36 months |
Service type | On-site |
Warranty extension add-on | Media retention |
Compatible brands | HP |
Compatible printer models | 840 |
Compatible notebook models | EliteBook 1xxx, EliteBook 8xx G1, ZBook |
Compatible model | Elite x2, EliteBook 850 G2, EliteBook Folio 1040 G2, EliteBook Revolve 810 G3 |
Compatible brand | HP |
CO₂-Emission | |
Climate contribution |
Specifications may include unverified machine translations.
No right of return
No warranty
1 additional offer