Hikvision DS-2TD2138-15/QY

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Product details

The Hikvision DS-2TD2138-15/QY is a state-of-the-art outdoor surveillance camera that offers both thermal and optical imaging. This bullet camera is ideal for monitoring outdoor areas and provides a resolution of 1280 x 720 pixels for optical imaging and 384 x 288 pixels for thermal imaging. It is equipped with a fixed focal length and supports various video compression formats such as MJPEG, H.264, and H.265. The camera is designed for network operation and can be powered via DC 12 V, AC 24 V, or PoE Class 3. With the ability to support two-way audio, it enables effective real-time communication. The DS-2TD2138-15/QY is a reliable solution for security applications that require both visual and thermal monitoring capabilities.

  • Thermal and optical imaging in one camera
  • Supports two-way audio for real-time communication
  • Versatile power supply via DC, AC, or PoE
  • Compression formats: MJPEG, H.264, H.265 for flexible video transmission.

Key specifications

Network camera type
Outdoor surveillance camera
Network interface
Wi-Fi
Power supply
Electrical connection
Type of memory
Local network
Advanced functions
Two-way audio
Item number
30956212

General information

Manufacturer
Hikvision
Category
Network camera
Manufacturer no.
DS-2TD2138-15/QY
Release date
20.11.2021

Camera properties

Network camera type
Outdoor surveillance camera
Camera design
Bullet camera
Camera resolution
1280 Mpx
Refresh rate
384 FPS
Advanced functions
Two-way audio

Data storage properties

Type of memory
Local network

Network

Network interface
Wi-Fi

Power supply

Power supply
Electrical connection

Voluntary climate contribution

CO₂-Emission
Climate contribution

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Network camera» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 4.Cusflyx
    0.3 %
  • 4.Google
    0.3 %
  • 6.Hikvision
    0.8 %
  • 6.TP-Link
    0.8 %
  • 8.Blink
    0.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 8.Enabot
    2 days
  • 8.eufy
    2 days
  • 8.Hikvision
    2 days
  • 8.Logitech
    2 days
  • 8.Philips Hue
    2 days

Return rate

How often is a product of this brand in the «Network camera» category returned?

Source: Digitec Galaxus
  • 29.Cusflyx
    5.4 %
  • 30.Abus
    5.7 %
  • 31.Hikvision
    5.8 %
  • 32.Kuus.
    6 %
  • 33.Hama
    6.2 %
Source: Digitec Galaxus