Hikvision DS-2TD2138-13/QY Thermal 384x288 DeepinView

1280 x 720 pixels
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Product details

Hikvision DS-2TD2138-13/QY anti-corrosion thermal network bullet camera is designed for perimeter protection and fire prevention in critical infrastructures such as airports, railways, prisons, power stations, and 4S stores. With a vanadium oxide uncooled focal plane sensor, it enhances thermal image quality. The camera features an anti-corrosion coating to meet the requirements for use in corrosive environments.

Key specifications

Lens type
Prime lens
Network interface
PoE, RJ45 port
Power supply
Battery operated, Electrical connection, PoE

General information

Item number
37353480
Manufacturer
Hikvision
Category
Network camera
Manufacturer no.
DS-2TD2138-13/QY
Release date
2.8.2023

Colour

Colour
White
Exact colour description
White

Camera properties

Camera resolution
0.92 Mpx
Max. picture resolution
1280 x 720 pixels
Lens type
Prime lens
Digital zoom
8x
Refresh rate
25 FPS
Audio formats
AAC, G.726, MP2L2, PCM

Connections

Connection A
RJ45

Data storage properties

Memory card type
MicroDrive, microSD, microSDHC, SDHC, SDXC

Network

Network interface
PoE, RJ45 port
Max. port speed
100 Mbit/s

Application range

Installation place
Ceiling, Wall
Application range
Outside

Power supply

Power supply
Battery operated, Electrical connection, PoE

Origin

Country of origin
China

Scope of delivery

Number of cameras
1x

Product dimensions

Height
115.20 mm
Length
351.30 mm
Width
113.50 mm
Weight
1770 g

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Network camera» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 11.TP-Link
    1 %
  • 14.Aqara
    1.1 %
  • 14.Hikvision
    1.1 %
  • 16.Wiwacam
    1.2 %
  • 17.Amazon
    1.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 11.Philips Hue
    2 days
  • 15.Dahua
    3 days
  • 15.Hikvision
    3 days
  • 15.Ring
    3 days
  • 15.Ubiquiti
    3 days

Return rate

How often is a product of this brand in the «Network camera» category returned?

Source: Digitec Galaxus
  • 36.Zosi
    5.4 %
  • 37.Abus
    6.3 %
  • 38.Hikvision
    6.8 %
  • 39.Dahua
    7.6 %
  • 40.Kuus.
    7.8 %
Source: Digitec Galaxus