Elcom Door station video REQ512Y

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Product details

The ELCOM REQ512Y video door station is a modern and functional solution for communication at the front door. This outdoor station is specifically designed for use in intercom systems and meets the requirements of DIN EN 50486. It is constructed from robust 2 mm thick, matte brushed stainless steel, ensuring durability while also providing an appealing appearance. The door station is equipped with a high-quality color camera protected by a scratch-resistant cover. Installation can be done as either surface-mounted or flush-mounted in separate housings, which are also available. The integrated technology allows for easy configuration and operation via a rear LED display with soft keys. Additionally, the door station offers a variety of features that enhance comfort and security, such as ambient light-dependent button illumination and an integrated camera heater.

  • Vandalism protection through screwless mounting and snap-in spring mechanism
  • Ambient light-dependent button illumination with brightness sensor
  • Integrated IR lighting for better visibility in darkness
  • Camera with horizontal and vertical adjustment options
  • Pre-wired front panel with encapsulated monoblock design for easy installation.

Key specifications

Doorbell type
Doorbell + door station
mounting style
Finery
Doorbell features
Automatic door opener, Illuminated keys, Integrated camera, Integrated loudspeaker, Integrated microphone, Night vision mode
Power supply
Electrical connection

General information

Item number
31943364
Manufacturer
Elcom
Category
Doorbells + Door intercom system
Manufacturer no.
REQ512Y
Release date
21.10.2022

Colour

Colour
Silver
Exact colour description
Silver

Material

Material group
Metal
Material
Matt brushed stainless steel

Doorbell properties

Doorbell type
Doorbell + door station
mounting style
Finery
Number of residential units
12x
Doorbell features
Automatic door opener, Illuminated keys, Integrated camera, Integrated loudspeaker, Integrated microphone, Night vision mode

Power supply

Power supply
Electrical connection

Origin

Country of origin
Germany

Voluntary climate contribution

CO₂ emissions
137.3 kg
Climate contribution
CHF 3.28

Scope of delivery

Scope of delivery
1 2D stainless steel matt ONE, Door station video 12

Product dimensions

Width
13.35 cm
Height
42.20 cm

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Doorbells + Door intercom system» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Elcom
    Not enough data
  • 1.CasaControl
    0 %
  • 2.Avantek
    0.2 %
  • 2.Sygonix
    0.2 %
  • 4.Honeywell
    0.5 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Elcom
    Not enough data
  • 1.Avantek
    0 days
  • 1.Byron
    0 days
  • 1.Emos
    0 days
  • 1.Heidemann
    0 days

Return rate

How often is a product of this brand in the «Doorbells + Door intercom system» category returned?

Source: Digitec Galaxus
  • Elcom
    Not enough data
  • 1.Emos
    0.6 %
  • 2.Steffen
    0.9 %
  • 3.Byron
    1.4 %
  • 4.Physen
    1.6 %
Source: Digitec Galaxus