Rocket

I ordered a Rocket Mozzafiato and a Rocket Fausto here on 01.09.2021. They said there were more than 5 pieces available from the supplier, etc. Now, after payment and after 10 days of waiting and after my explicit enquiry, I was told that the Mozzafiato was suddenly sold out and the Rocket Fausto was unknown with a delivery date. According to Galaxus, the supplier could enter the availability and delivery date here himself and was responsible for it. In my experience, the delivery dates are purely fictitious. Unfortunately, this is hard to beat in terms of swindling and unreliability when you do business like this and unilaterally fail to honour your purchase contracts. Unfortunately, I will therefore look for another manufacturer and another seller. I hope you do not feel the same way and advise against ordering for these reasons.

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Hello everyone, will this new combination soon be available in the shop as a roller trainer or do you have to order it directly from Zwift? I think the basic concept is really good, also because I don't have to constantly convert my road bike between the road and the living room. If there are any other interested parties here, thank you for your feedback and maybe we can get it to be offered here in the shop ;) Greetings, P.

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When will the 2 new VMAX VX2 HUB and GEAR models be available? Thank you

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Hello, could you please help me? I am starting my studies in September and have a budget of between 800 and 1000 CHF to buy a new computer. I will use it for ARGIS, Matlab and similar software, among other things. Can you recommend a good computer in this price range? Thank you very much

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Digitec is offering 2 almost identical ASUS Expertbook P5 laptops, can anyone tell me the difference? One seems to have LCD, the other LED, which is preferable? Many thanks Urban https://www.digitec.ch/comparison...

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Ladies and Gentlemen, I ordered new AirPods Max from you on 30/07/2025 and received a returned item. I contacted your company in advance by telephone to enquire about the authenticity (sealed) of the goods. The statement confirmed to me over the phone that it was original, VERSIEGELTE NEW GOODS turned out to be false. Incidentally, the conversation was recorded. The AirPods Max you supplied do not correspond to the item description. Contrary to your statement, they are not new goods, but returned goods. These business practices are incomprehensible, especially since returns are offered at a significantly lower price on your website. The AirPods Max were ordered on 30 July and received on 2 August. A check revealed that the product had already been registered with Apple on 22 May 2025. This means that a significant part of the regular Apple warranty (approx. two and a half months) has already expired. In addition, the original packaging was not sealed, as is usual for new Apple products. For these reasons, I am exercising my right to return the AirPods Max. In return, I expect an immediate refund of the payment I have already made. I recommend that all buyers who order Apple products from you make sure that the packaging is still shrink-wrapped. Otherwise, it can be assumed that the item has already been sold and returned several times.

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