Galaxus

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    info 1 month ago in Galaxus

    Samsung TV ordered on 19.05.25. Delivery took place on 19.05.25 in the evening.

    I ordered the Samsung TV from your shop in Basel on 19.05.25. Delivery took place on 19.05.25 in the evening. Confirmation from the Swiss Post on 19.05.25, with an expected delivery date of 27.05.2025. What does the Swiss Post need 9 days to deliver? I would suggest that you use a more reliable service provider. Their slogan "Order today, delivered tomorrow" cannot be kept.

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    firefox_mozilla 2 years ago in Galaxus

    Evaluation of third-party providers and deactivation of dubious providers

    Galaxus is increasingly degenerating into a junk shop. Since the introduction of the marketplace, there have been a number of dubious sellers on the platform as well as serious ones. These are scalpers and dropshippers, but also those with utopian prices or who enter the products in the wrong categories, enter products twice or fill in the wrong properties. I am happy to post countless examples here. Since Galaxus is not willing to block or intervene after several statements, I have another suggestion. The users should be able to block disagreeable providers. Their offers would then not appear at all. In addition, the possibility of rating the providers (analogous to the product ratings) would be welcome.

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    frany54 1 year ago in Galaxus

    My previous orders

    Hello, I made a purchase of CHF 50 on my credit card in July. Can you tell me what it is for?

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