CHF1059.–
Lelit Mara PL62X
Valutazione per Lelit Mara PL62X
Disappointing as it did not work at the first set-up and required repair already!
Was really excited to get MaraX but she disappointed right from the start, could not get the water tank sensor to work, hence was already stuck at the very first step as the hydraulics could not be started. The water tank was full and inserted correctly. I sent the video of the problem to the dealer at Lelit.ch, but in the end they could not help me remotely, and asked that I bring to the machine from Basel to them in Otelfingen or they could send the courier for 50CHF ( 2-way ). I decided to return the machine to Galaxus completely, in principle I do not agree to pay 50CHF for the brand new machine to be couriered for repair. The box is very big and heavy and cannot be managed with one person. I will get a less heavy machine in the future, maybe also a less expensive and simple machine. My interest in being a home barista has been affected by this experience.
Maybe you have not been patient enough? Had a similiar problem, inserted and removed the water tank several times, switched it on off, removed all air out of the innertube in the water tank by pressing manually the vent at the bottom). Would recommend to install the water softener in any case just after the initialisation as in the manual recommended). I don't had the problem after the initialisation tough.
More patience would not have helped at all, thanks for the suggestion though! Even the Lelit staff who troubleshooted with me on video could not solved it and suggested to send a technician out or that I have to bring it to their shop im Zurich. Both options would have cost me more time and money, when you pay more than 1000CHF for a machine, all I wanted to do was enjoy my cup of coffee! Returned it and got a Quickmill Rubino instead, which worked perfectly with no hassle!
