Insgesamt gute Docking-Station, die auch unter Linux läuft (mit Ausnahme der Ladefunktion)
Hello from i-tec support.
Thank you for your review. We apologize for the inconvenience.
Regarding your issue, I recommend opening a support case so we can have a proper ticket and help you resolve this issue. You can do this by emailing us a description of your problem. Just copy what you already wrote in your review and send it to:
support @ itecproduct. com
(with no spaces in between, we need to use this workaround to leave our email address.)
Also please provide us with:
1. Your laptop Brand and Model (you can usually find it on the sticker on the flip/bottom side of your laptop;
e.g. Dell Latitude7275)
2. OS running on it and its full version (for Win OS you can usually find it the Control Panel / Administrative Tools /
System Information tool, it's displayed under System Summary / OS Name and Version in the right portion
of the tool;
e.g. OS Name: Microsoft Windows 10 Pro
Version: v10.0.18363 Build 18363, 64-bit)
Based on that we can make further analysis and give you further advice and/or try to re-create the problem in our lab.
Thank you and best regards.
i-tec Support team
Non ci assumiamo alcuna responsabilità per le risposte che non sono state scritte dai nostri dipendenti.
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