Hey everyone. The filter functions of Galaxus are already quite good (in most categories) and are getting better and better, so here's a new suggestion: It would be good if you could **exclude** entries instead of just including them. For example, if I'm looking for products that come from somewhere other than China, that would be helpful. Or everything except PTFE coating, and so on.
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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.
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Hello, I recently bought a bicycle derailleur on the Galaxus.fr website. The product was in stock when I bought it online. Now the order shows a delivery date between 9 and 12/9 and also the words "Ordered from supplier", which I'm wondering about. Could this mean that the product is not necessarily in stock with the supplier? Thank you for sharing your experience.
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Many polo shirts have an unsightly crease in the collar after being worn 3-4 times and then washed. Does anyone know of a brand where this does not occur?
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I have already paid for my order with Twint, but haven't received a confirmation?
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