Petolino

In the last few months, my orders have often only been delivered after a few days, although the shop advertised delivery the following day. A very recent example: I ordered two smaller products at around 11:00am, both of which were in stock and both showed "delivery tomorrow". I selected the post office as my preferred delivery agent and did NOT select "slow delivery". The order still said "Delivery tomorrow". On the following day, although my order said "Delivery today", it also said "0 of 2 dispatched" and none of the products had been handed over to the post office yet, i.e. it was clear that the products would not be delivered that day. The order then arrived 2 days late. In the meantime, if I really want to have the delivery guaranteed the next day, I have to have it delivered to a store and go and collect it. I realise that Digitec apparently has a high volume of orders at the moment and that there may therefore be delays in delivery. But why isn't it written in the store that the delivery may not arrive for a few days? Why do they still advertise next-day delivery if this is no longer true in most cases anyway? Have you had similar experiences with delivery times? What do you think?

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@digitec Any word on whether you'll be adding the new Vivo X Fold 5 to your range? The Global ROM version is already available. I would buy it immediately! Many thanks in advance

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Look carefully when ordering replacement bottles. The different models of Aarke sparkling water makers have different thread sizes. So annoying and actually a bit stupid to bully the customer like this.

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Hello together I suggest to Digitec that for products shipped via Planzer Paket, an estimated delivery time of 1 - 7 days, or "sometime when it fits" is generally displayed instead of the usual "next day". This would improve communication considerably. It would be easier to decide and the expectations would be more in line with reality. Can something like this be implemented? What do you think? Kind regards Tobias

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Hi, I'll try here as Salt refuses to help me. I have a Synology DS218 and recently switched to Salt - since then a connection via DDNS is no longer possible, only with QuickConnect, which is slower and in my opinion less secure. I have opened all ports for Drive and VPN in the fibre box manager, Synology has also checked this, but the ports are and remain closed. Salt writes about this: "As mentioned Salt works with the IPv6, normally purposes (like NAS), are configured for a public IPv4." I'm getting nowhere here. Fortunately, everything works via QuickConnect, but it is, as I said, slow and I would like to be able to set up the solution that suits me. There is practically nothing to be found on YouTube or the Internet about the Salt Fibre Box. Who has experience with it and knows what to do? Salt on the website still: "Functions such as access to your network via the Fiber Box and port forwarding are possible with the IPv6 protocol. If you need to set up an Internet-accessible service with a device that does not yet support IPv6, you can request activation of the public IPv4 address option (CHF 9.95/month)." I'm an amateur user and already pretty proud that I even know what port forwarding is, but my IT latin ends here, and I feel a bit left out in the cold by Salt. Or as they put it: "We offer support for all questions regarding your fibre connection as well as the devices and services included in the Salt Fiber offer (Internet, TV, fixed-line telephony) within the scope of "normal private use" in accordance with our General Terms and Conditions." So a NAS is not normal private use. Okay. Thank you! Thomas.

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