Delivery times are currently rarely met
In the last few months, my orders have often only been delivered after a few days, although the shop advertised delivery the following day. A very recent example: I ordered two smaller products at around 11:00am, both of which were in stock and both showed "delivery tomorrow". I selected the post office as my preferred delivery agent and did NOT select "slow delivery". The order still said "Delivery tomorrow". On the following day, although my order said "Delivery today", it also said "0 of 2 dispatched" and none of the products had been handed over to the post office yet, i.e. it was clear that the products would not be delivered that day. The order then arrived 2 days late. In the meantime, if I really want to have the delivery guaranteed the next day, I have to have it delivered to a store and go and collect it. I realise that Digitec apparently has a high volume of orders at the moment and that there may therefore be delays in delivery. But why isn't it written in the store that the delivery may not arrive for a few days? Why do they still advertise next-day delivery if this is no longer true in most cases anyway? Have you had similar experiences with delivery times? What do you think?
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