Ferrex

The protective cover of the black plastic chain is broken and safety in the event of the chain derailing is no longer guaranteed. Aldi does not supply any spare parts for this appliance, which was purchased in 2022. Aldi's only offer is a refund, which doesn't suit me at all. In fact, I would have been happy with a used part taken from a model returned for other reasons, but Aldi remains silent on this request. I own all the cordless Ferrex aceter products from Aldi and I'm very happy with them, but not insuring a spare part as vulnerable as a plastic chain guard is absolutely deplorable.On the other hand, not insuring a spare part as vulnerable as a plastic chain guard is absolutely deplorable, and I'm afraid that if I have any problems with other cordless power tools from this brand, bought from Aldi, they'll be destined for the bin too! At a time when people are preaching energy recovery and saving, the Ferrex brand, through the intermediary of its retailers, is not a good example to follow!