Samsung Galaxy S21 Ultra (256 GB, Phantom Black, 6.80", SIM + eSIM, 108 Mpx, 5G)

Samsung Galaxy S21 Ultra

256 GB, Phantom Black, 6.80", SIM + eSIM, 108 Mpx, 5G


Bewertung für Samsung Galaxy S21 Ultra

avatar
antonia_fabiana

vor 4 Jahren

Disappointing battery performance

After noticing that my battery is drained overnight while the phone is in standby I have found this topic on the samsung community, I suggest you read it before you buy this phone:
https://eu.community.samsung.com/t5...

The standby drain is not only related to my use.
I have 1 esim card and 1 normal sim, when I go to bed 9 out 10 times the phone dies over night, it drains between 25% and 40% per 8-9 hours of sleep, it's totally unacceptable.
I have installed the latest updates and I have also factory reset the phone twice, same issue.
Currently I am using a second phone for alarm purposes because I cannot rely on a brand new flagship phone worth of 1300 CHF to wake me up in the morning.
Samsung has let me down several times over the years and I always said I will never give them my money again, this time was really the last time.
Edit: i have the phone since 13 days
 

Pro

  • Everything else

Contra

  • Battery
  • avatar
    Sirius_CHCH

    vor 4 Jahren

    I agree that standby drain is a problem which they will hopefully solve with further updates. Just a suggestion until it is better: why not putting it in flight mode or at least wifi during night?

  • avatar
    antonia_fabiana

    vor 4 Jahren

    Yes, sure, but why should I try to improvise and compromise for a device that costs that much? Shouldn't this device be flawless? The device should work as they advertised it, we the users should not limit functions just to try and fix stuff. They sold us garbage and it is not fair towards the customer. 

  • avatar
    Anonymous

    vor 4 Jahren

    This must surely be a warranty case. I would complain about it and have it replaced by digitec as a warranty service. I have x different Samsung devices, starting from Note 9, 10+, Tab 7+, all with the latest updates and all work fine without discharge over after, maximum 1 to 2%. 

  • avatar
    Anonymous

    vor 4 Jahren

    take a look at the power settings, there you can check which apps eat up a lot of energy.

  • avatar
    Anonymous

    vor 4 Jahren

    usually these are not Samsung apps but self-installed apps from the google appstore.

  • avatar
    Anonymous

    vor 4 Jahren

    In most cases, the problem sits opposite the screen.... :-)

  • avatar
    L.R.Z.

    vor 4 Jahren

    Ich habe das selbe Problem. Ich denke es ist die 4g Antenne. Wenn ich das Smartphone auf 2 und 3g einstelle ist es mehr oder weniger in Ordnung. Das ist inakzeptabel für ein Smartphone in dieser Preisklasse. Leider habe ich es nicht bei digitec gekauft da ich einen Gutschein hatte. Habe mit Samsung telefoniert und sie behaupten das problem sei bei ihnen nicht bekannt obwohl 3 von 4 leuten die ich kenne mit dem S21 Ultra die gleichen probleme haben. Bin so wütend und enttäuscht das war sichelich das letzte Samsung Gerät das ich mir gekauft habe! 

  • avatar
    fofitoface

    vor 4 Jahren

    see samsung exynos vs snapdragon.