
i-tec USB-C Universal Charger
112 W
i-tec USB-C Universal Charger
112 W
Störend lautes Pfeif- oder Summgeräusch in verschiedenen Frequenzlagen, je nach angelegter Last, besonders bei kleiner Last oder wenn ausgesteckt. Gibt einem das Gefühl eines konstanten Tinnitus.
Contra
Hello from i-tec support.
Thank you for your review. We apologize for the inconvenience.
Can you please tell us in which case scenario our power adapter is whistling? Just when connected to a wall socket but not to a laptop/docking station? Or when it's connected both to the wall socket and laptop/docking station? Any other details would be appreciated.
Please send all this info to our support e-mail address listed on the product's packaging/instruction manual (support@itecproduct.com). A support case in our ticketing system will automatically open up and we'll work on it. It will help us to identify the problem and suggest a solution.
Thank you and best regards.
i-tec Support team
Hi i-tec,
thanks for reaching out. It was connected to a Icy Box IB-DK2106-C docking station. As soon as I connected some load e.g. an external HDD to a USB port of the dock, or my laptop (Lenovo Yoga Slim 7 15IMH05), the power supply swept through a cacophony of various frequencies, depending on the applied load. At full capacity, it was most silent. When it was idling (e.g. when I disconnected the laptop and it was only connected to the dock), the whistling was most prominent.
Thanks for the offered support. Not needed. I returned the product and bought one from a competitor. Works fine now.