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A minimum of 10% will be deducted from opened products. Unfortunately, we cannot accept a product if it is damaged, incomplete or missing its original packaging.
Please use our simplified returns and warranty process to return a product or register a warranty case. Returns and warranty
Please use our simplified warranty process to view the warranty period as well as any warranty extensions you may have purchased. This will ensure that your return or warranty case is processed quickly and effectively.
Delivery to place of use and putting into service of a printer or scanner
Taking back of 1 old printer or scanner for disposal
Driver-Installation on 1 PC, Mac, Tablet or Smartphone
Information subject to change.
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