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24 reviews

Anonymous

6 years ago

Will no longer buy OKI products and will not recommend.

Product quality not convincing / constant paper jams

Pro

Price
Print quality

Contra

Technical reliability / quality

This review was created for a different variant: MC873dnv (Laser, Colour)

fr-technology

4 years ago

Printer and support catastrophic

Never again OKI. Hands off!
I was blinded by the good reviews. Was our last OKI product. As others here have since found out, the warranty expires if non-original toners were used. I have never experienced this before. You have to mail proof photos in a support case, ridiculous! In addition: Constant paper jams, and that although the device was used for about 1500 printouts per month, so not exactly huge. In addition, the toners fall far short of the promised printouts and refuse to continue printing when they feel they are empty. It is not possible to reset the toners, as is possible with other manufacturers. After only 1.5 years, the fuser unit is gone. Setting the trays is also totally idiotic. The manual feeder with EZ is empty? Well, then I take paper from another tray and just continue printing. You can only minimally adjust the behavior of the trays, and I haven't seen it done so badly by any other manufacturer.

Contra

Fuser unit already defective
Support arrogant, demands proof photos
Printouts extremely expensive
Paper jam
Printing large files takes forever
Settings of the trays insufficient

This review was created for a different variant: MC873dn (Laser, Colour)

Pierrot61

5 years ago •
purchased this product

Operating instructions could be improved. Copier with a super price-performance ratio.

The instructions for the settings for the Mac OS X operating system are not clear.

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