549.– CHF

Teufel Rockster Air

30 h, Rechargeable battery operated

Questions about Rockster Air

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Darkside5526

5 years ago

I have a question for Digitec. Teufel products have a 12-year guarantee ex works. And 8 weeks right of return. Why is your warranty only 2 years? And you also take back hardly used products according to your return policy. Don't you want to negotiate some kind of deal so that you can offer the same warranty and the same return policy? Because I think otherwise customers will order from the factory. Even if the shipping takes longer. Thank you very much for your answer.

1 answer

bjmerz

5 years ago

Helpful answer

Teufel advertises a 12-year guarantee, but if you take a close look at the guarantee conditions in the terms and conditions, these 12 years become 2 years. The Teufel Rockster Air is an active loudspeaker and then only 2 years apply...
www.teufel.ch/agb.html Article 3b ->"We grant you a 2-year warranty for electronic devices, electrical components and electrical components, portables, headphones,

gogonation

5 years ago

I received the speaker but it won't turn on. it only turns on with power. it won't turn on with the battery. how did you do when you received it? should the LEDs on the back not light up when the speaker is connected to power? I saw on the support page that the battery has to be removed and then connected to power. it has to be turned on and then disconnected from power. put the battery in and charge it. but even then it won't turn on.

4 answers

Anonymous

3 years ago

Hi, is it possible to order a spare second battery? Of course, it only makes sense if it can be charged separately (individually, without a box). Does anyone know anything about this? The idea is that you could always charge one of them while the other one is running... It would also be good to know how easy it is to change... is it possible without tools? Greetings and thanks

1 answer

YvesGu

11 months ago

Hello, Unfortunately, not all the speakers work. Only the bass and the high tone. So the "normal" sound is somehow not there. Is there by any chance a setting for this? Or a fuse that can be changed if necessary? Or is the only option to send the box in?

2 answers

FabianZ242

12 months ago

Hello, my Rockster Air won't switch on, even with the charging cable. No led lights up. In fact, nothing works at all any more! I checked the fine-wire fuse at the mains plug input, it is not defective! Can anyone give me a tip?

3 answers

Le-Be

1 year ago

Hello together I have had the speaker for about 4 months now. It works perfectly 95% of the time. But sometimes it suddenly pops and hisses incredibly loudly. The speaker is then usually dead for 1-2 minutes or can neither be switched on nor reconnected with Bluetooth. Have any of you had a similar problem or heard about it? I am aware that I have to make a claim under the warranty. But I would be interested to know if anyone has had the same problem and even knows the cause?

2 answers

da.witzig

1 year ago

Helpful answer

I have never had this problem with my 2 Rocksters and have (fortunately) never heard of it. Hope I could help!

NielsR349

2 years ago

Is it normal that when the Rockster air is at low battery level, even if you take the bass out, it starts to overdrive? Or it just doesn't come along properly any more. Does this happen at half or three-quarters volume?

1 answer

Paintshot172

2 years ago

How is the quality of the battery? I have often read that the battery is quite weak.

1 answer

leander.grand

2 years ago

Helpful answer

We had to change it very early. Be sure to fully charge it first and not completely empty it, then it will last a little longer.

WinfriedB610

2 years ago

Can the Rockstar Air be left permanently connected to the power supply?

1 answer

FCB_FabiM

2 years ago

Does the Teufel rockster air only charge when it is switched on or does it also charge when it is switched off and connected to the mains?

1 answer