CHF206.–
Sony PlayStation Portal Remote-Player
Questions about Sony PlayStation Portal Remote-Player
What would you like to know?
0 questions and answers
Helpful answer
Have you received it? I also ordered on 27 November, at first I was supposed to receive it between 22 December and 3 January then once postponed for early January, then late January, then again postponed for Today, and now Today after a complaint message Galaxus tells me that my Portal Playstation will not be delivered before 2.3.2024 subject to a new delivery date. I am outraged. I could have got one through another seller so I really feel cheated.
Hello, Our product managers are currently working hard to ensure that we can add this PlayStation Portal to the range this year, but at the moment we have no idea when the first batch might arrive. We apologise for this.
Unfortunately, due to delays within the logistics chain, we have to give delivery dates and stock levels without guarantee, but we always try to communicate realistic deadlines. Due to the exceptionally high demand, we are very reliant on our suppliers to be able to deliver to our customers as quickly as possible.
Helpful answer
I clarified it again with customer support. It really does come later in Switzerland than in the EU.
Helpful answer
We are very sorry for the delay. :( If necessary, a cancellation of the order and a full refund are of course always possible: https://helpcenter.galaxus.ch/hc/fr/requests/new
Thank you for your advice. It is true that we are still catching up, but this is certainly not in our interests, and we would also like to supply articles.
Helpful answer
Thank you very much for your feedback! I will be happy to pass this on to the relevant department.
If you place a new order today, it is unfortunately certain that the goods will not reach you before the holidays. We are very sorry about this. To clarify the status of a pending order, please do not hesitate to contact our customer service department, which can be reached via the helpcenter.
Helpful answer
I thought the same thing, but they're for Playstation 5 :)
We are delivering again and again, but we are still so far behind that it will certainly take us another 2 months to catch up, if not longer. As soon as this happens, a delivery date will be visible on the product.
Helpful answer
Embarrassing from digitec. I would strongly recommend that you use prefixes at other stores. Digitec has proven more than once in the last 3-4 years that they can't handle prefixes correctly.
Thank you for your feedback, we have gladly forwarded this to the responsible department.
Helpful answer
Absolutely agree. It was the same for me until I made 3 complaints and suddenly the product was ready for collection the next day. Digitec was always my first choice for online shopping. Now it's a disaster, especially when it comes to pre-orders. I will no longer place pre-orders on Digitec and I recommend it to everyone around me.
This is quite common. Since our system is automated, it adjusts to the respective market price, if possible. The fact that this article has different suppliers also leads to fluctuations, as these have individual price changes
Helpful answer
I'm really sorry I didn't order from them...I'll know for next time!
Helpful answer
The information in the shop applies. If you have any questions about availability, our customer service team will be happy to help you directly. https://helpcenter.digitec.ch/hc/de/requests/new
Hi wiiihiii unfortunately you can't use this device without a ps5 as it is only something like a streaming player. Hope I could help you
digitec
2 weeks ago
Helpful answer
To use the PlayStation Portal Remote Player, a PS5 console is required. PS5 is required to stream compatible games to the handheld device.
Automatically generated from the .
Good morning, from Sony Playstation's official website they write that only compatible with PS5 is not compatible with PS4.
Helpful answer
Yes in the same network
30 of 74 questions