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Samsung CLP-680DW (Laser, Colour)

Samsung CLP-680DW

Laser, Colour

Questions about CLP-680DW

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8 answered questions about CLP-680DW

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RainerH384

1 year ago

Hello, Our Samsung CLP 680 ND printer is acting up. Although our printer is in almost mint condition (well under 10,000 prints), it has recently been throwing out full black copies every time it prints - whether photos or written documents. However, you can see very faintly in the background that the actual print image is present under the black film. We have replaced all 4 toners, but the error remains. Or could this have another cause? No error is shown in the display. We recently installed an Ashampoo Snap 10 programme (Screening) and tried to print a scanned photo on the printer. But only a black sheet appeared. Since then, the printer has actually had this error. Installing the printer driver again did not help either. Maybe there is an expert here who can give us a tip on how to get the device working again. We would be very grateful for that. Kind regards Rainer

1 answer
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matt21463

7 years ago

After a good 3 years, the printer only spits out curled paper. I suspect that the transfer unit is defective. Is this included in the 5-year extended warranty when I buy a new printer or is the transfer unit considered a consumable?

3 answers
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Brimstone

7 years ago

Helpful answer

It is best to contact Samsung or Digitec customer service to clarify this. It is possible that it is under warranty. However, it is also possible that it has a limited warranty and is not included in the extended warranty.

PS: For the price of the transfer unit, you could theoretically buy a new printer. -> Samsung transfer unit JC96-06514A