Lenovo 2 Year Onsite Support (Add-On)

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Product details

2 Years On-Site Support
If a problem cannot be resolved remotely, an on-site support technician will repair the device at your location to avoid the hassle of shipping the device. If repairs cannot be performed on-site, Lenovo will send the device to a local service center for repair or replacement and then return it to you.

Parts and Labor
Lenovo covers the cost of parts and labor.

Basic Phone Support
Technicians are available for remote diagnosis of hardware issues and general, basic problems that may arise during the warranty period. Software support is not included.

Repairs are Done at Your Location
Lenovo on-site service means you never have to take or ship your PC anywhere else. Lenovo technicians come to you. And with faster repairs, you'll be back up and running sooner!.

Key specifications

Item number
32788812

General information

Manufacturer
Lenovo
Category
accessories VR + AR
Manufacturer no.
5WS0D80954
Release date
7.4.2023

VR Accessories Features

VR Accessories Type
Service

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Items per sales unit
1 x

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «accessories VR + AR» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Lenovo
    Not enough data
  • 1.Ueli Express
    0 %
  • 2.Hermex
    0.1 %
  • 3.KIWI design
    0.4 %
  • 3.Meta
    0.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Lenovo
    Not enough data
  • 1.Bobovr
    1 day
  • 2.Meta
    11 days
  • 3.HTC
    17 days
  • AMVR
    Not enough data

Return rate

How often is a product of this brand in the «accessories VR + AR» category returned?

Source: Digitec Galaxus
  • Lenovo
    Not enough data
  • 1.AMVR
    1.6 %
  • 1.Ueli Express
    1.6 %
  • 3.Meta
    3.1 %
  • 3.MU Classic
    3.1 %
Source: Digitec Galaxus