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Key specifications

Expansion period3 years
Media retentionNo
Service typePickup & Return
Accident protectionNo

General information

Manufacturer HP
Product type Notebook warranty extensions (ESD)
Item number6117499
Manufacturer no.UM963E
Product processing typeE-Service

Warranty extension properties

Expansion period

Expansion period

Describes the entire duration of the warranty extension, valid from date of purchase of the device.

3 years
Service type
Pickup & Return
Next Business Day




Compatibility means parts work together.

More information...

Compatible brands

Compatible brands

Specifies all brands compatible with the product.


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Returns and warranty

No warranty
No right of return

No right of return

No return allowed

Returns and warranty

Please use our simplified returns and warranty process to return a product or register a warranty case. Returns and warranty

Please use our simplified warranty process to view the warranty period as well as any warranty extensions you may have purchased. This will ensure that your return or warranty case is processed quickly and effectively.


Mail delivery

 Immediately deliverable
Item is generated when order is placed.

Unfortunately, this product cannot be collected.

If ordered immediately.
Information subject to change.

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HP Carepack UM963E (3years, Pickup & Return, Next Business Day) HP Carepack UM963E (3years, Pickup & Return, Next Business Day)