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Feedback from our customers

Customer service was very good. They made it easy to exchange one of my items. J. from Zug per E-Mail on 18.11.2017
Thank you. I am a big fan of Galaxus and Digitec. Even though we have had problems with receiving items damaged from shipping you have handled it well. Thank you. A. from Renens per E-Mail on 31.10.2017
came up with a solution to a problem, that was actually mu own fault, so no complaints. Also response time was pretty quick. P. from Düdingen per E-Mail on 30.10.2017
Great support V. from Zurich per E-Mail on 28.10.2017
Very good customer service, as usual.. Thank you, guys! A. from Bioggio per E-Mail on 27.10.2017
Everything work perfect! K. from Ittigen per E-Mail on 26.10.2017
Digitec support was not only good, it was excellent T. from Untereggen per E-Mail on 24.10.2017
Quick and very friendly. Quickly solved the issue of partial delivery. M. from Allschwil per E-Mail on 23.10.2017
Perfect. Great response and fixed the mistake i made. Thank you M. from Basel per E-Mail on 22.10.2017
They were all nice and helpful. and they knew English which is wonderful and not so obvious to find of customer service in Switzerland. S. from Seelisberg per Telefon on 21.10.2017
Fast delivery. The lens came in one piece ;) Ttwo pieces, actually - there also was a specialist bag. T. from Zurich per E-Mail on 20.10.2017
Nice, fast and precise customer service. G. from Zurich per E-Mail on 14.10.2017
Very good, fast, and clear response in my mother tongue. Thank you for the wonderful service. V. from Genève per E-Mail on 12.10.2017
This is the first time I experience an issue with my order with Digitec Galaxus. Your support staff and very courteous and are able to process the issue accordingly. Allowing me to keep the wrong article as a sign of goodwill is a plus on your part. Being also in the customer service and support field myself, I'm very pleased in how the issue is being handled. Hoping to receive the correct article soonest possible and looking forward in doing further business with you. R. from Altstätten per E-Mail on 11.10.2017
Thank you very much S. from Vesenaz per E-Mail on 10.10.2017
Got the price on the website, so am happy. R. from Zurich per E-Mail on 06.10.2017
All was perfect thanks a lot. J. from Massagno per E-Mail on 04.10.2017
Very good. R. from Disentis/Muster per E-Mail on 03.10.2017
well organized, efficient and I appreciate very much that the person at the desk didn't hesitate one second to shift to english. E. from Seelisberg per E-Mail on 02.10.2017
I recieved all the product. Thanks !The product is very good! D. from Bulle per E-Mail on 29.09.2017